Use Cases / Operations

Humans run the business.
AI runs the back office.

Put a team of AI coworkers on your operations — managing the inbox, working the support queue, and turning scattered data into a clear read — so your team spends its time on judgment, not coordination.

Dollar coin icon$100 in free credits
Credit card iconNo card required.

Pre-built operations coworkers

Three specialists, one @mention

Assistants, support reps, and ops analysts that live in Slack and Teams. Tag them in a thread and the work comes back where your team already talks — without the headcount.

Sarah

Meet Sarah

Executive Assistant

Runs your day before you do — clearing the inbox, prepping every meeting, and turning conversations into action items that don't slip.

Inbox management
Action item tracking
Calendar scheduling
Email drafting
Meeting summaries
Daily briefings
Travel booking
Follow-up nudges
Joy

Meet Joy

Customer Support

Keeps your queue calm — triaging tickets, drafting replies in your voice, and turning what customers say into something the team can act on.

Ticket triage
Response drafting
Macro suggestions
CSAT tracking
Sentiment analysis
Feedback reporting
Escalation routing
Help-center updates
Dexter

Meet Dexter

Business Ops

Turns scattered ops data into a clear read — spotting the variance, comparing periods, and flagging the anomaly before it becomes a fire.

Variance detection
Anomaly flagging
KPI dashboards
Vendor tracking
Operational reports
Period comparisons
Process audits
Capacity planning

Inbox & Calendar

Your inbox, handled before you open it

Sarah clears the noise, prepares a brief for every meeting, and pulls open action items into one place — kicked off with a single message in Slack.

  1. 1Connect your inbox, calendar, and meetings
  2. 2Sarah triages, prepares, and tracks the follow-ups
  3. 3A prep pack lands before your first call
Works with
Gmail
Outlook
Calendly
Zoom
+ dozens more
Draft email from Sarah confirming Thursday QBR at 2pm with Q4 dispatch numbers and capacity plan

Operations busywork, handled by AI.

Real operations work, handled end-to-end by coworkers that know your team.

Executive Assistant

An executive assistant for the whole team

Point Sarah at your inbox and calendar and the coordination disappears — meetings prepped, follow-ups sent, and a clear action list waiting in Slack.

  • A one-page brief before every meeting
  • All action items captured with person and date
  • All flows logged to your slack when you need you
Meeting brief for Coppertop Services QBR prep — dispatch up 18% MoM, talking points on capacity and SKU shortage

Front-line Support

Front-line support 24/7

Joy works the queue around the clock — triaging, drafting, and resolving the tickets so your team handles only the tickets that truly need a human.

  • Every ticket logged and immediately triaged
  • Replies drafted to your brand voice
  • A real-time CSAT column, and what's trending
Support scorecard spreadsheet showing volume, CSAT, and resolution time by channel — Email, Chat, Phone, Help center, Social

Ops Reporting

The ops report, written for you

Describe the review and Dexter builds it — the report, the period comparison, and the two or three things actually worth debating, pulled from the numbers so you don't have to.

  • A weekly or quarterly ops report
  • Period-over-period comparisons
  • Anomalies flagged with the likely cause
Q4 ops review deck — Throughput up, two levers to fix. Coppertop Home Services ops review presentation

Operations Integrations

Plugs into your entire operations stack

Your coworkers read and write across your inbox, calendar, and docs — plus 900+ more apps through native connectors.

Gmail
Outlook
Intercom
Google Drive
OneDrive
Zendesk
Calendly
Asana
Zoom
Webflow
Google Sheets
Slack
HubSpot
900+More

Loved by hundreds of teams

These teams didn't want to build an automation platform — they wanted work done. Here's what they say after using Appy.

"I love the product. I can't not use it now... something like this needs to be part of my daily communication."

Harkeet Chadha
Harkeet Chadha
Co-Founder · Foundation Health

"Because it's embedded where I work, it feels conversational, like I'm interacting with my team"

Jay Kelley
Jay Kelley
President · BeckAg

"Appy is helping me go from AI chat, to AI co-creator to the next level of AI co-founder"

Lance Akiyama
Lance Akiyama
Founder · Stem-Inventions

Frequently asked questions

Just invite them to your Slack or Microsoft Teams workspace. Tag them in any thread with a task and they get to work — no dashboards, no new logins, and no onboarding sessions required.

Yes. Appy connects to Gmail, Outlook, Google Drive, Intercom, Zendesk, Asana, Calendly, and dozens more. Your coworkers can read emails, manage calendars, draft responses, and pull data without leaving the conversation.

Yes — connect your inbox and Sarah starts triaging immediately. Connect your support tool and Joy begins drafting responses. The more context you share about your team's voice and priorities, the tighter the output.

No — it replaces the coordination overhead that keeps your team from doing high-value work. Inbox triage, meeting prep, ticket drafts, and routine reporting all happen automatically so your team can focus on judgment calls, not busywork.

Most teams are up and running in under 30 minutes. Connect your tools, introduce the coworkers to your team in Slack, and they start working right away. No complex configuration or training required.

Leave the busywork to Appy.AI

Add a team of AI operations coworkers today. One flat fee, no per-seat pricing.

Dollar coin icon$100 in free credits
Credit card iconNo card required.