July 2, 2025
Product Updates

New Tool: File Converter

Convert between 200+ file formats automatically, eliminating format friction and delivering documents, images, and spreadsheets in whatever format your customers need.

Steve Kurtz
VP of Product

Stop Losing Customers to "Wrong Format" Friction

"Can you send that in PDF instead?""I need this as an Excel file.""Our system only accepts JPEGs."

Every format mismatch is a speed bump that might send customers elsewhere. Not anymore.

200+ Formats, Zero Friction

File Converter transforms documents, images, spreadsheets, and more between virtually any format your customers need. Your agent becomes a universal translator for digital files.

No more "sorry, we can't handle that format." Just seamless conversion, every time.

The Format Wars Your Customers Fight

Every business battles incompatible file requirements:

Marketing Teams: Receive a high-res PNG logo. Need it in 12 formats—JPEG for email, SVG for web, PDF for print, ICO for favicon. Usually means finding random online converters or bugging the design team.

Financial Services: Client sends data in Excel. Accounting needs CSV. Auditors want PDF. Same data, three conversions, potential for errors each time.

Content Agencies: Writer delivers in Google Docs. Client wants Word. Publisher needs Markdown. Editor prefers PDF for comments. One document, four formats, endless back-and-forth.

HR Departments: Resumes arrive as Word, PDF, even images. ATS system needs plain text. Hiring managers want PDF. Data team wants structured CSV.

Smart Conversion That Preserves What Matters

This isn't crude format switching that breaks your layouts:

  • Documents: Maintains formatting, headers, and structure
  • Spreadsheets: Preserves formulas, not just values
  • Images: Optimizes for use case (compressed for email, vectors for scaling)
  • Complex Files: Handles multi-sheet workbooks, merged cells, embedded images

Your agent knows the difference between converting for quality versus converting for compatibility.

Combine With Other Tools

File Converter multiplies the power of everything else:

  • Web Scraping + Converter: Extract data from websites, deliver as spreadsheets
  • Document Generation + Converter: Create in Markdown, deliver in customer's preferred format
  • Email + Converter: Attach reports in whatever format recipients expect

Activate in Seconds

  1. Navigate to Behavior → Tools
  2. Enable File Converter
  3. Your agent automatically detects file types
  4. Handles conversions based on context or request
  5. Delivers in the format that works

Stop losing deals to format friction. Let your agent speak every file language.

Learn More in Help Center →